Overview
To ensure a fair and honest playing environment, Score Poker has established rules governing player behaviour, handling lost connectivity, how specific situations are addressed, and policies against suspected collusion.

Screen Names
Your Screen Name is the identity by which other players can get to know you. Part of poker is understanding how other players bet under different conditions. Therefore, we do not permit players to change their screen name, except under extraordinary circumstances. Any players found playing under more than one name will be banned from the room and will forfeit all prizing they may have won.

Lost Connections
If you experience a broken connection, our software is designed to quickly attempt to reconnect you. The game will wait a reasonable amount of time for your connection to be re-established. If you do not respond, the poker room software will treat you as all-in, check you, or fold your hand depending on the state of a hand. You will be marked as sitting-out as well. Of course, it is poor etiquette to deliberately slow a game down.

Cheating
Along with the convenience of the virtual poker room comes some opportunities for the unscrupulous. Rest assured that Score Poker actively guards against unfair behaviour. SCORE POKER DOES NOT TOLERATE CHEATING.

Sitting Out and Blinds
In games where the position relative to the dealer can bring advantage, we prevent players from entering and leaving (sitting out) games without having to post the equivalent of the blind. This ensures that there is no financial advantage gained by missing the rotation of the blind.

Dropping
There are times when players may lose their connection to the server. This may occur for any number of reasons including:
  • Dropped modem connection.
  • Routing problems at the local Internet Service Provider (ISP).
  • Network congestion somewhere on the Internet.
  • Home computer hangs, freezes, or crashes.
When this occurs, we do not want to penalize a player holding a strong hand. We therefore grant each player one all-in event in every 24-hour period. An all-in in such cases is the same as when a player has too few Score Dollars at the table to cover a bet. A side pot is created in which the all-in player participates. If a player has used his allocated number of all-ins for the day and loses connectivity or times out, the hand is folded.
Due to the potential to abuse our all-in policy, we do not grant any all-in protection for pot-limit and no-limit games. Your hand will be folded if you fail to act in the required time.
To prevent players from pretending to have lost their connection with the server when it might be advantageous financially, we limit the number of all-in events any player has in a 24-hour period. This will prevent abuse by pretending to have lost connectivity. Misuse this privilege and you may find it unavailable when you really need it.
Our software can detect lost connections as opposed to non-responding but still connected players.

Collusion
Collusion can be a problem in both physical and virtual poker rooms. Collusion is when two or more players attempt to bet in a fashion that allows added gains. Collusion, simply stated, is cheating. We will not tolerate cheating.
In a physical poker room, trained staff watching the behaviour of the players at a table can detect collusion. This method is largely dependent on having adequate numbers of properly trained staff. In our poker room, we do not only rely on the human factor.
Our software is designed to detect collusive behaviour. We monitor various patterns including who plays together, types of hands and how they are bet, and unusual betting patterns. We cannot divulge all the techniques employed but we are confident that our collusion detection system is always watching.
You can also help. If you feel you have been the victim of collusion, please notify one of our hosts by contacting us here. It will help if you can note the hand number from the history tab. Our hosts will be able to use the information you supply to correlate to system generated incident alerts.
Cheaters will be barred from playing at our poker room.

Etiquette
Score Poker is a community and as in any community there are rules about behaviour. These rules are intended to maximize the enjoyment and comfort of all players and visitors. Violators will be contacted and risk suspension or banishment.
  • Polite chat: Under no circumstances may you use vulgar or profane language while using our chat facility. You may also not abuse or harass another player. Violators risk loss of chat privilege, suspension, or banishment from the poker room.
  • Timely play: Please make every effort to not slow the progress of the game. Where possible, use the advance action options.
  • All-in: If you run out of Ring or Tournament Dollars, you will be treated as all-in. Bringing additional Ring Dollars to a table: You may not bring additional Ring Dollars to a table for use in a hand once the deal has begun. If you have requested additional Ring Dollars, they will be delivered at the conclusion of that game.
  • Sitting out: We allow players to sit out some number of hands without giving up their seat. If you do not return to your seat in a timely fashion, you will be picked up (removed from the table). If you are picked up, your Ring Dollars will be returned to the cashier for you.
  • Kibitzing: Only players who are remaining in a hand should make comments on the current hand. Observers, including those who have folded, should not make comments about the current hand.


Betting
There are a few house rules related to betting which you should know.
  • Minimum buy-in: We require you to bring at least ten times the upper value of the stakes to sit down at a table. Pot Limit and No Limit games have slightly different buy-in requirements and have a maximum buy-in.
  • Pot Limit and No Limit Buy-in Rules: You must bring at least 10 times the Big Blind to the table, and no more than 50 times the Big Blind in these games.
  • Re-buy Rules: You may bring more chips to a Ring Game table any time your chip stack is below the table maximum buy-in limit. You may only buy enough chips to bring you up to the maximum buy-in limit or less. Ring Dollars are never delivered during a hand in progress. Any Ring Dollars ordered during a hand will be delivered after the hand is completed.

Contact Us
Score Poker is always glad to help you in any way we can. If you ever have a question or if you feel you have been the victim of collusion, please contact us here.